■Attention■

You may be required to pay custom tax on goods entering your country from Japan. Please check your local import policies.

Shipping

Every shipment is from Japan.
We ship orders within 3 business days via EMS (Japan Post). It might take more days during seasonally busy periods.
After arriving in the destination country, it will be delivered by a local carrier. For more detail, please see here.

We provide free shipping to any country on orders over 3 items.
We will arrange delivery with the postal code and address entered by the customer. If there is an error in the postal code or entered information, the arrival date and time may be delayed or the order may be returned to Japan.
We are not responsible for incorrect shipping address or delivery issues. Please make sure your shipping address is correct before placing an order.
If your order is returned to Japan for any reason (incorrect address, failure to pay customs duties, absence, etc.), we will cancel your order and you will be responsible for the shipping costs.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

■Damages and issues■

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we act according to circumstances.

All of our products are thoroughly inspected before shipment.
However, if there happens to be a defect in the product, please take a photo of the defective part and send it by e-mail.

By continuing with your order you agree to our policy set above.